Our Culture
The Destination of Choice for All
Patient care is at the heart of everything we do at NAPA, beginning with our anesthesia teams and extending to every functional team across our network, from operations and revenue cycle to information technology and human resources. People join NAPA for our experience, stability, and resources. They stay at NAPA because they find a community that cares about being the best in anesthesia—from innovations that improve patient care to continuous support for advancing skills and flexibility for work-life balance.
Being the destination of choice for all is about creating an organization that clinical and corporate professionals are excited to join and where they are motivated to remain as they grow their careers. We focus on keeping our people engaged and empowered to achieve this commitment.
Drivers of Culture
Leadership
A culture driven by leadership and values creates an environment where everyone feels comfortable sharing their ideas and receives mutual respect for their expertise. We believe in selecting the right leaders to inspire individuals and teams to reach their potential and obtain high personal and professional success levels.
Patient Safety
A culture of safety is essential to support the best in anesthesia and excellence in patient care. Our nearly 5,000 clinicians and support staff embrace diverse perspectives and new ideas to innovate at the local and national level. This allows us to optimize care, drive growth for our clients, and deliver exceptional experiences, every day.
Transparency
One of NAPA’s most vital attributes is its commitment to transparency. Through listening, honest dialogue, open forums, regular town halls, and more intimate conversations, leadership across our organization – including our executive team – is accessible and cares about topics that matter to our people, clients, and patients.
Focus on the Whole Employee Experience
Well-being is an essential part of work-life flexibility. Our world has experienced several adversities, which have touched healthcare deeply. Through NAPA Cares, we take proactive steps to ensure that every member of our NAPA family is supported in their personal and professional lives.
Care for the Caregiver
Launched in 2019, the Care for the Caregiver program provides our clinicians with peer-to-peer assistance following an adverse clinical event. We train our clinicals to offer compassionate, knowledgeable support to their colleagues and make this program available to any clinical team member in need.
NAPA Employee Assistance Fund
This fund was established in 2020 during the pandemic to help members of our NAPA community who were experiencing financial challenges. Today, it has evolved into a resource for employees to find fiscal support due to unforeseen events.
Employee Assistance Program
This service provides 24/7 phone or online assistance that is available to every member of our NAPA community and their families. The EAP offers resources for work-life issues, confidential counseling, education, and more.
Committed to People
Diversity, Equity, & Inclusion
We listen to and respect every person in our community, within our organization, and beyond.
Professional Development
Become a lifelong learner as you continuously advance your skills and capabilities, including leadership, business acumen, and more.
How We Hire
Your candidate journey begins with your needs for today and your goals for tomorrow.