NAPA Financial Hardship Assistance Program
NAPA offers a Financial Hardship Assistance Program to patients who qualify, which can help by reducing or eliminating your cost of care obligation. This program is designed to help patients who have received emergency care or other medically necessary services but are uninsured, underinsured, or have no additional benefits for the year. Each application will be reviewed to determine eligibility.
If you have a question about this program, please contact our Patient Advocate team at by phone at 833-402-0575 or by email at PatientAdvocateSupport@NAPAanesthesia.com.
Details about qualifying and how to apply are listed below. Within 30 days of NAPA receiving of your application, you should receive a decision in writing based our review of your eligibility.
Important Details About This Program
Who Qualifies
Eligibility for NAPA’s financial assistance program is determined without regard to sex, race, color, religion, ancestry, national origin, age, disability, medical condition, marital status, sexual orientation, gender identity, gender expression, or educational background.
Eligibility for the program is based on current income and family size, following the current U.S. poverty guidelines. View the current guidelines here.
Should your financial situation meet the eligibility criteria, you may qualify for full or partial forgiveness of debt.
How to Qualify
NAPA honors the Financial Assistance and Charity Care award percentage determined by our surgical partners at hospitals and ambulatory surgery sites across the country. Immediate approval is granted an equal percentage awarded upon notification of approval from the medical facility where you received NAPA services.
If a patient has not received their approval of Financial Assistance or Charity Care award from a medical facility that NAPA provides services, a patient can apply to NAPA’s Financial Assistance program directly by following the instructions below.
It is important that you download, fully complete, and submit the financial assistance application and provide all required supporting documentation. Your application must be submitted within fifteen (15) calendar days of receiving your bill. Applications without supporting documentation cannot be processed, will be deemed incomplete, and will not be considered for financial assistance.
Eligibility Period
If a patient is approved for financial assistance under this policy, such eligibility shall not exceed one year commencing on the first day of the month in which services were first delivered or up to the last day of the month of the next “open enrollment period” as established under the Affordable Care Act, whichever comes first. If the patient requires an ambulatory surgery procedure or inpatient hospitalization, NAPA may require the patient to recertify the patient’s eligibility for financial assistance under this Policy
Covered Services
Patient financial assistance funds are utilized for all medically necessary inpatient and outpatient services. Financial assistance does not cover cosmetic services. Patient financial assistance is applied after all insurance coverage has been exceeded or for uninsured self-pay patients.
Patients are ineligible for financial assistance for Emergency Medical Care or other non-emergency Medically Necessary Care under this Policy if false information was provided by the patient or responsible party; or The patient or responsible party refuses to cooperate with any of the terms of this Policy; or The patient or responsible party refuses to apply for government insurance programs after it is determined that the patient or responsible party is likely to be eligible for those programs; or The patient or responsible party refuses to adhere to their primary insurance requirements
The Application Process
- Download the application form at the button above
- Complete all sections of the application
- Include copies of all required documents listed in the Checklist section (on page 3 of the application form)
- Sign and date the application
- Submit the completed application and required documents using the submission options below.
Where to Submit Your Completed Application
By Mail to Our New York Office:
North American Partners in Anesthesia
Attention: Patient Advocate Center of Excellence (PACE)
1305 Walt Whitman Rd, Suite 300
Melville, NY 11747
By E-mail to Our PACE Team: PatientAdvocateSupport@NAPAanesthesia.com