Posts tagged "Patient Experience"

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NAPA’s successful partnership with Cedar’s patient financial engagement platform

Article|Revenue Cycle

NAPA improved patient financial engagement and revenue cycle performance through a digital-first, AI-powered platform that increased self-service payments, enhanced transparency, and elevated the patient experience.

Proven Leadership Development Pathways Elevate Hospital Efficiency, Satisfaction, and Culture with Measurable Results

Case Study/White Paper|OR Optimization

Discover how NAPA’s innovative leadership development programs are strengthening clinician retention, engagement, and operational performance while preparing the next generation of anesthesia leaders.

NAPA’s Customized Service Experience Platform Improves Patient Satisfaction, Survey Metrics, & Operational Outcomes

Case Study/White Paper|Quality & Safety

Discover how NAPA’s enhanced Patient Service Experience (PSE) program improves patient satisfaction, doubles survey response rates, and delivers actionable insights through advanced technology, AI-driven analytics, and real-time feedback tools.

NAPSI Leadership & Quality Innovation Produces Anesthesia Risk Alerts, an Effective Safety Intervention for High-Risk Patients

Case Study/White Paper|Quality & Safety

NAPSI’s Anesthesia Risk Alerts (ARA) is a data-driven patient safety initiative that identifies high-risk clinical scenarios and mitigation strategies to reduce adverse events, improve collaboration in the OR, and enhance…

The Anesthesia Lens: 5 Strategic Decisions That Shape Surgical Success for De Novo Hospitals

Blog|OR Optimization

Anesthesiology leadership plays a critical role in the early planning of de novo hospitals, influencing surgical throughput, workforce sustainability, facility design, and long-term financial performance.

OB Anesthesia Insight: Intraoperative Pain Management During C-section

Article|Quality & Safety

Megan Rosenstein, MD, MBA, and The Doctors Company discuss practical strategies to improve outcomes for OR patients undergoing C-section with neuraxial anesthesia for pain management.

NAPA Anesthesia Collaborates with Sentara Health Plans on Patient-Centered Quality-Based Program in Virginia

Press Release|News & Announcements

NAPA and Sentara Health Plans announce the launch of a program designed to improve care outcomes and patient experience while reducing healthcare costs.

How Scaling Standardized Protocols in a Perioperative Surgical Home Saved One Hospital up to $12 Million in One Year and Improved Surgeon Engagement

Case Study/White Paper|OR Optimization

At New Hanover Regional Medical Center (NHRMC), a not-for-profit, 850-bed teaching hospital, regional referral center, and Level 2 Trauma Center serving southeastern North Carolina and northeastern South Carolina, a Perioperative…

NAPA Anesthesia Improves Patient Payment Satisfaction and Online Bill Pay Experience, Along with a Payment Lift

Press Release|News & Announcements

An elderly couple sits at a table, using a laptop. The man holds a credit card

North American Partners in Anesthesia (NAPA) proudly announces the launch of its Patient Advocate Center of Excellence (PACE) to deliver top-tier customer service to patients navigating the complexities of anesthesia…

NAPA Anesthesia Launches Managed Services to Boost Operational Excellence for Health Systems & AMCs

Press Release|News & Announcements

A person using a laptop with data visualizations projected in the air, displaying charts and graphs.

North American Partners in Anesthesia (NAPA) proudly announces the launch of its Patient Advocate Center of Excellence (PACE) to deliver top-tier customer service to patients navigating the complexities of anesthesia…